Gottaplay is a video game renting service that allows customers to rent games from the next-gen consoles and older consoles such as the Xbox, Gamecube and Gamebody Advance.

When I first became a customer at Gottaplay in June 2007, I was very pleased. Most of the games I wanted were Available, and they lived up to their 3 day shipping time. Gottaplay was also cheaper than GameFly. Gottaplay had 9 shipping centers and also provided tracking for their shipments!

You might be saying “Gottaplay sounds good!” now. They might of been good when they first started until late 2007.

As the months went by, Gottaplay started going downhill. Their phone support was taken down and the only way to get support was by sending them an e-mail and getting a non-helpful reply 2 weeks later. More weeks and months went by, and Gottaplay went more downhill. Their 9 shipping centers became 5, with only 1 in the Westside. Most of their next-gen console games became out of stock. I would go to find a game and it would always say Short Wait or Long Wait, and I had to settle for old games like NHL2K6.

Then the real kicker came in and the sign of Gottaplay’s failure was showing. All the newest games were added into their catalogue, sounds awesome right, except all them were Long Wait, and when you go to Members Renting This Game page, it would not list anyone. They added games into their list when they didn’t even have the game. When you finally find a game that is Available, the send it to you, but their tracking system they “supposedly” have doesn’t work. I receive the game in 1 week+ (yes, their shipping duration takes longer) and their tracking would say the game was in Atlanta or Washington or whereever their shipping center is when it is right in my house.

To summarize, you can pay $13 a month and get to rent old, crappy games that no one wants (hence their availability) and wait a week or more (I’ve had to wait 3 weeks one time for my game to arrive)…

PROS:

• Cheap plans. Cheaper than GameFly.
• Has 4 shipping centers in the East Coast.

CONS

• No games are available.
• Don’t have new games.
• Bad and slow support.

Triond - Random Grenade